Privacy Policy & Website Terms - Emerald Business Solutions Inc.
Last Updated: May 27, 2026
Emerald Business Solutions Inc. (“Emerald”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal and business information. This page explains how we collect, use, and protect information when you use our website, communicate with our team, or engage our services.
By using our website, submitting information through our forms, or using our services, you agree to the practices outlined below.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Tax-related documents and information
- Information submitted through contact forms or the client portal
- Communication history between you and our team
We may also collect limited technical information automatically through website analytics tools, including:
- IP address
- Browser type
- Device information
- Pages visited on our website
How We Use Your Information
We use your information to:
- Respond to inquiries and requests
- Prepare and process tax returns
- Communicate regarding your account or services
- Maintain internal records
- Improve our website and client experience
- Meet legal, regulatory, and professional obligations
We only collect information that is reasonably necessary to provide our services.
Confidentiality & Electronic Communication
Protecting confidential client information is an important part of our professional responsibilities.
While we take reasonable measures to protect your information, electronic communication and internet-based services cannot be guaranteed to be completely secure. Emails and electronic files may be intercepted, delayed, corrupted, lost, or accessed by unintended parties.
By communicating with Emerald electronically, you acknowledge and accept these risks.
Sharing of Information
Emerald Business Solutions Inc. does not sell or rent personal information to third parties.
We may share information with trusted third-party service providers where necessary to operate our business and provide services, including:
- Cloud storage providers
- Payroll and accounting software providers
- Tax preparation and filing software
- Secure file-sharing platforms
- Communication and email platforms
Emerald Business Solutions Inc. and Sapphire Accounting Services Inc. are affiliated sister companies operating under common ownership and management. In certain situations, personal or business information may be shared between the two companies where reasonably necessary to provide requested services, support client accounts, coordinate tax and accounting services, maintain internal operations, or fulfill professional obligations. By contacting us or using our services, you acknowledge and consent to such information sharing between the affiliated companies.
We may also disclose information where required by law, regulation, court order, or Canada Revenue Agency requirements.
Website Use
The information provided on this website is for general informational purposes only and should not be considered accounting, tax, legal, or financial advice.
Using this website or contacting Emerald Business Solutions Inc. through the website does not establish a client relationship unless we agree to provide services.
Additional terms and client responsibilities may apply when engaging Emerald Business Solutions Inc. for professional services.
Professional services may be subject to separate engagement letters, fee agreements, or additional service terms.
External Links
Our website may contain links to third-party websites or services. We are not responsible for the content, security, or privacy practices of external websites.
Limitation of Liability
While we strive to keep all information on this website accurate and up to date, Emerald Business Solutions Inc. makes no guarantees regarding the completeness, accuracy, or reliability of website content.
To the fullest extent permitted by law, Emerald Business Solutions Inc. shall not be liable for any damages arising from the use of this website or reliance on its content.
Updates to This Policy
We may update this Privacy Policy & Website Terms periodically. Any updates will be posted on this page with a revised effective date.
Continued use of our website or services after updates constitutes acceptance of the revised terms.
Contact Us
If you have questions regarding this Privacy Policy & Website Terms, please contact:
Emerald Business Solutions Inc.
#202 – 2950 Parsons Rd NW,
Edmonton, AB T6N 1B1
780-452-9599
admin@ebsolutions.ca
